Brother FAX1820C Inkjet Printer

Comment: I use this fax in the office and even though the black ink is 3/4 full. It reports it as empty and will cease to print! I have to change the ink cartridges every two weeks! Also all my printings are in black and white. For some reason, after a month, my color cartridges also seem to be empty and yet again, the fax machine will cease to print unless I change the color ink tanks. I highly do not recommend this fax machine. Wasted enough money on the ink, its time for a new one.

Comment: We bought this just to fax stuff out, have gotten only one fax in, yet the ink is supposedly empty (it is not). We do not even use the color feature and we got a new black cartridge yet we cannot fax or receive a fax. A waste of our hard earned money.

Comment: When I first bought this Fax Machine, I thought it was nice to have so much features in one machine. After several days of use, I realized this machine does random Ink purging for cleaning the ink jets. This procedure is very Noisy, especially in the middle of the night. So noisy, it wakes me up. There is no way to schedule the cleaning time. The manual says it's on a set cleaning schedule, but it doesn't say what that schedule is. Brother has other models that does this random purging. Keep that in mind and do your research when deciding a Brother Fax

Comment: In all my life I have never owned a more frustrating fax machine. I am on my second replacement of this model (they are sending the third right now because this one doesn't work either) and I have had the same problems over and over again. The phone constantly cuts out in the middle of conversations and EVERY time I try to fax something that is more than one page it feeds all the pages through at once rather that one at a time. I have to babysit the machine and feed each paper one at a time to get a fax to go through properly. This machine has wasted my time and money!!! DO NOT BUY IT!!!

Comment: The Brother 1820C has some nice features BUT it cleans the ink cartridges automatically and often. This uses up all the ink every few months, whether you print anything or not. I don't do any color faxing or printing, but I have to replace the color cartridges every 3-4 months, so that in a year I spend more on ink that I don't even use than the cost of a new 1820C machine. This is an ink guzzler. It will break your pocketbook unless you are wealthy and money does not matter to you. In addition, there seems to be no way to use the black ink option when the color ink is depleted by the constant automatic cleaning. You MUST replace all 4 ink cartridges every 3-4 months or the fax will not work. It costs a veritable fortune. I cannot recommend this machine except for multimillionaires.