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35 of 36 people found the following review helpful: By Gringras "Gringras" (Georgia, USA) - See all my reviews This review is from: IntelliFAX Flatbed Color Inkje A reliable, multi-featured, plain paper, flatbed fax/copier/scanner. The best feature is that the paper intake lies flat and prevents paper jams that always occur in vertical feed machines. This machine has 4 ink cartridges, acts a complete telephone answering system including speaker phone. Stands alone or connects to your computer via USB "A-B" cable and, the documentation says, it will send/receive faxes from your desktop. I have not done this, yet. But it works well as a primary or alternate printer. Additional drivers are required to be downloaded but, installation worked smoothly and by the book. Cool feature is that this machine responds to it's own "distinctive ring tone" or "ring master" tone and will not answer regular telephone calls if you so desire. Although you can still answer and talk from this handset if you want. You'll have hours of fun learning all the things this baby can do. Very nice for the price. I liked mine so much, I bought one for my Dad. 20 of 20 people found the following review helpful: By Torquemada "dunlopilo" (Atlanta, Georgia USA / Madrid, Spain.) - See all my reviews This review is from: IntelliFAX Flatbed Color Inkje After 15 years of use (sort of old fashioned, I use things until they are really useless or completely broken and cannot be repaired) of another Brother machine (the intellifax 820), I thought it was time for a nice upgrade.
I chose this machine over a Canon for instance because of the price, but also because I wanted to use it as a telephone and an answering machine. I couldn't be happier after 3 months of use. It is extremely complete and versatile (phone + answering machine + fax + copier), unbeatable for the price. The machine, once in place, is also compact, unlike (yes, you guessed) most of the Canon models, which take so much space. Down the toilet goes thermal paper, of course. But that is not all. As compared to my old 820, this one has a speakerphone that works both ways. By that, you can not only hear what is happening on the line, but also talk without picking up the receiver (couldn't do it with the 820). It also has a caller id function, so you...Read more 11 of 13 people found the following review helpful: By Ami (Clearlake CA) - See all my reviews This review is from: IntelliFAX Flatbed Color Inkje This machine has made me start a personal boycott against Brother. In 5 months, it has been replaced twice (aka 3 broken machines) with each machine getting phone tech support. It has cost the small office I work for about $400 in man-hours, I should have just bought a new fax for that price.
The problem?: answering machine cuts people off. When I call tech support, I can now recite their troubleshooting manual for them. If the only problem were a broken machine, I wouldn't be so upset. But their service center is horrible. Obviously, their fix ain't workin' for me, but they recite it like drones. And forget reaching anyone with any authority. And in my head, I actually say a prayer of thanks if the person I reach doesn't have a foreign accent! Attempts at expressing my frustration with going through 3 machines may as well be shouted at a brick wall, they calmly repeat "please press menu set, 2, 7, 2" "But I just did that with Nan 5 minutes ago" "Please...Read more |