Brother MFC-9320CW High Quality Digital Color All-in-One Printer with Wireless Networking

(Updated to reflect experience and the updated version "C" firmware.)

This Brother color MFC is a reasonable choice if you are looking for a wired or wireless networked high speed laser-like color printer, copier, scanner and fax all-in-one, but do not need duplex (two-sided) printing/faxing/scanning. Personally, I duplex almost everything to save paper, and so would prefer the model Brother MFC-9840CDW Color Laser Multifunction Center with Wireless Interface and Duplex which is a small price increase over this one. (You can manually duplex with the MFC-9320CW by printing odd numbered pages, taking the output stack and placing it in the paper tray, and the printing the even number pages. But, just one paper jam would ruin that process.)

I have a variety of complaints about the machine and the software which...Read more

Let me start by saying that this is my first review of any product anywhere. I felt that I should write this because I always read user reviews before buying anything, and I find them very helpful. I must say that this printer is outstanding. I first contacted Brother support via e-mail to find out if this printer is compatible with Windows 7, both 32 bit and 64 bit, and also with Apple's Snow Leopard 10.6.2. They responded within 24 hours and assured me that it was, with down-loadable drivers from the Brother Solutions Center download page. So I took the plunge and made the purchase.
My printer was delivered by FedEx, a day late (as usual). I like UPS so much better, but am not faulting Amazon or Brother for this. I set up the printer as per the quick start guide and turned it on. So far so good. Here comes the best part. I called Brother's technical support line to ask for assistance in downloading the driver's and software package and installing it on my systems. An...Read more

As a previous reviewer pointed out, this printer doesn't do automatic duplex printing, although you can do it manually. I'd say that's its main downfall if duplex printing is something you frequently do. If you don't, then this machine is really impressive in all other respects. I agree with the other reviewer that the color is a little off, but for color copies it's fine. It's a big beast of a machine so you better have space for it. You can connect it directly to a computer via USB, or network it either wired or wireless. I connected with a USB cable (not included but it's a standard USB printer cable and I had one around) and installation was very easy. I quickly had this set as the default printer and then shared it on my network. Printing was fast and the print quality is impressive. In particular, the lines on black letters were noticeably crisp and sharp.

The addition of a sheet feeder for the copier/scanner/fax makes this a really useful small office all in one...Read more