Customer Reviews
Average Customer Review
(39 customer reviews) 23 of 24 people found the following review helpful
Great Value,
November 16, 2003 By A Customer
This review is from: Brother MFC3220C Color InkJet Multifunction (Office Product)
We have had the machine for about a week and have tried out all the gadgets. The fax is easy to use both from the machine and when sending PC faxes. The copier works great and is easy to use. Fast printing for text documents, color printing is okay too. The scanner is also easy to use and the text conversion software worked well when we scanned in an image with text and it converted it to a Word document with very few errors.The easy setup instructions are just that, easy. The software allows accessing the MFC-3220c from your PC. Some parameters can be changed from the PC, but not all.Three downsides that really don't bother us because of the great price of this machine.
1. Scanner is the type that feeds through so you cannot copy
anything thicker than paper, like a book.
2. We printed an 8 1/2 x 11 photo that took about
10 minutes to print. It is photographic quality but
good, not excellent.
3. Only USB connection.So if you want...Read more
17 of 17 people found the following review helpful
This machine really got to me...not in a good way,
November 17, 2004 M. Mersman (Santa Cruz, CA USA) - See all my reviews
This review is from: Brother MFC3220C Color InkJet Multifunction (Office Product)
I am generally a reasonably patient person and not too fussy about the equipment I use, but this machine really got to me.
I bought this machine about a year ago. All was well for the first three months...then the ink issue reared its ugly head.
Like other reviewers, all my printing is with black ink. Despite this, the color cartridges run dry every three to five months, even with absolutely no use. That is a pretty big deal to me already, but the real clincher is, get this....you can't print anything, even in black, even with a full black cartridge, if any of the color cartriges are empty. So, even if you just print in black, you have to replace the color cartridges, all three of them, on a regular basis. In my mind, this is either the ultimately stupid feature on a printer, or a blatant attempt to increase ink sales. Either way, it has come to bother me beyonds words.
I can't imagine what happens to all that color ink. The machine does have a...Read more
15 of 15 people found the following review helpful
Don't be fooled by the low price - BEWARE of INK SCAM!,
September 17, 2004 topangajack (Los Angeles, California USA) - See all my reviews
This review is from: Brother MFC3220C Color InkJet Multifunction (Office Product)
My machine SHUT-DOWN and refused to print in Black, supposedly because one of the Color ink cartridges was "empty." This seemed impossible.
I had the machine for less than 6 months and I only used it occasionally to receive B&W faxes (fewer than 100 text pages). I NEVER, EVER printed anything in color! NOT ONCE! Yet, the color ink was used up before the black ink.
Brother's Customer Service sheepishly explained that the unit's frequent (and loud) "maintenance cyles" consume ink by squirting small amounts of ink through the print heads. There is no way to disable this function. They also claim that they intentionally designed the machine to stop working when ANY of the cartridges go empty, in order to prevent "damage" to the print heads(?). This sounds like nothing more than a marketing ploy. Brother forces you to continuously buy their (very expensive) ink, whether you use it or not. Diabolically ingenious!
Where does all this ink go? After spraying...Read more
