Compaq A1500 All-In-One

I bought this Compaq A1500 this week and am more than satisfied with it. Simple installation without any problems, excellent photo quality resolution even on plain paper, very good managing software and the best part is, I didn't need any customer support to make it run :).

Very good product with excellent features, quality and resolution. Believe me it's better than the best available in this price range.

I bought the A1500 based on the Compaq name and the excellent results I`ve had with their other products, however I started having problems immediatly, it just would not work. When I called Tech support, I was informed that it was not campatible with my operating system. When I pointed out I was using Win 98se on a Compaq comupter they tried to help. I was able to finally get it installed after being on the phone with Tech Support for almost 2 hours. It worked for one day then quit printing. When I again called Tech Support and spent another hour on the phone the printer finally started working but the Scanner quit. As I was buying a second computer with Win XP I asked if it would be compatible and was assured that it was.

When I was ready to install the A1500 on the new computer, I called Tech Support and they taslked me through the whole process. Not only would it not install it crashed my system and I had to do a full restore.

As I waited to long to return it, it is now...Read more

I bought this machine without realizing that it is not compatable with the original Windows 98. It worked fine for a couple weeks, but will no longer print properly. I have tried to correct this problem to no avail, I've even sent it back to Compaq!! On my third call to tech support, I was told that on one of the pages inside the manual it states that this is a "Known issue" and that I must have "Windows 98 Second Edition" for their product to work. This vital information should be prominatly noted in the advertising. I am very dissappointed!