Great printer,
January 4, 2012 Paul - See all my reviews
This review is from: DELL 1815DN MULTIFUNCTION ALL IN ONE PRINTER/FAX/SCANNER/COPIER (Electronics)
I will never use another printer ever again. I've had this printer half a year, and I haven't even used 10% of the toner. I have probably printed a few hundred pages, yet the toner level has gone from 96% to 93%. Quality of the prints is phenomenal and print time is very minimal. Great printer
0 of 2 people found the following review helpful
Run, run away,
November 21, 2011 Anonymous (Maryland) - See all my reviews
This review is from: DELL 1815DN MULTIFUNCTION ALL IN ONE PRINTER/FAX/SCANNER/COPIER (Electronics)
This is my first and last piece of Dell equipment. Mine has seen very light use, to the extent that in two years I have only needed to replace the toner cartridge twice. I have been less than satisfied with the quality of printing and scanning, and the fact that the document feeder fails to feed without jamming at least 75% of the time. But the kicker is that after replacing the toner cartridge for the second time, the door latch has failed and won't close. Which means the entire printer is useless.
Dell's response? There is no part available, and the warranty is out of date. But they will send a technician for $110, plus the price of the part (which, twenty seconds before didn't exist). Seriously? This is supposed to be a quality product?
Back to HP I go.
(2 customer reviews)