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Dell 962 All-in-one Print/Scan/Copy/Fax

Dell Product Details - Ratings and reviews for dell 962 all-in-one print/scan/copy/fax.
Dell 962 All-in-one Print/Scan/Copy/Fax

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$180.00
Sales Rank: 89495
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Product Features
Dell 962 All-in-one Print/Scan/Copy/Fax
  • Scan/Copy/Fax/Print
  • Max Resolution (B&W) 4800 x 1200 dpi
  • Max Resolution (Color) 4800 x 1200 dpi
  • Monthly Duty Cycle 5,000 Pages
  • Standalone copy/fax with autosheet feeder
Product Review
Product Description
Enjoy printing, scanning, faxing and copying plus photo features with Dell's newest performance powerhouse: the Dell Photo All-in-One Printer 962. Produce professional looking documents and print fantastic borderless photos - with or without a PC. The PictBridge connection and optional photo cartridge are perfect for printing photos while the automatic document feeder makes faxing and copying a breeze. The built-in 33.6Kbps fax/modem, 80 page fax memory and up to 20 group broadcast fax functions ensure hassle free faxing. The 962 printer also offers the freedom and convenience of wireless with the optional Dell Wireless Printer Adapter 3300. The 3300 allows you to share your multifunction printer on your wireless network and removes the requirement to keep your PC on 24/7 to share your printer/fax/scanner. Features Type All-In-One Printers Form Factor Stationary Max Resolution (B&W) 4800 x 1200 dpi Max Resolution (Color) 4800 x 1200 dpi Monthly Duty Cycle 5,000 Pages System Compatibility Microsoft Windows 2000, Microsoft Windows XP Professional MPN 962
Product Details
Dell 962 All-in-one Print/Scan/Copy/Fax
  • Publisher: Dell
  • Label: Dell
  • Studio: Dell
  • Sales Rank in Electronics: #89495
Customer Reviews
Average Customer Review
3.0 out of 5 stars (3 customer reviews)
3 Reviews
5 star:
 (1)
4 star:    (0)
3 star:    (0)
2 star:
 (2)
1 star:    (0)
 
 
 

2 of 2 people found the following review helpful:
2.0 out of 5 stars Frustrating piece of equipment, November 9, 2010
By 
This review is from: Dell 962 All-in-one Print/Scan/Copy/Fax
The first one of my Dell 962 AIO printers was replaced under warranty after a few months--fatal error message. It jammed paper more in the first month than my previous HP had in seven years. It frequently loses communication with the computer, which requires re-installation to get it do anything but copy. Often, I get a message that one of the printer cartridges is "incorrect" even when I have a genuine Dell cartridge in it with plenty of ink. Then, you need to unplug the printer for ten minutes or so and replace the cartridge with a new one, and even then, sometimes the new cartridge won't work. This makes ink very expensive, although Dell has replaced the new cartridges that wouldn't work. As soon as I use up all the cartridges on hand (and it seems that that won't take long), I will replace this printer with any other brand but Lexmark, which makes these printers for Dell. The hardware does still work after five years, but the software and cartridge circuitry sure need help.
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2 of 2 people found the following review helpful:
5.0 out of 5 stars Great All-in-one Printer, March 5, 2009
By 
L. Pino (New York, NY) - See all my reviews
(REAL NAME)   
This review is from: Dell 962 All-in-one Print/Scan/Copy/Fax
I have owned this model of printer since 2005. It is a 4-function printer (copy, fax, print, and scan). It has never given me any problems. The software was easy to install, the equipment was easy to connect, and it does not overuse ink (uses one black and one color cartridge). Faxes are received and sent with ease, anything that I scan is clear and the colors are correct, the paper tray is perfectly situated so that the paper lays flat and does not get pulled in crookedly (as what happens with some printer models where the paper stands vertically). I like the copy feature too, as I always need to keep a copy of something for my records. The previous review sounds like the equipment was unfortunately a lemon to start with, which can happen with anything that's manufactured. However, a true representation of the printer is that it is a very good printer.
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3 of 4 people found the following review helpful:
2.0 out of 5 stars Eventually worthless, February 6, 2009
By 
Cosmic Kid (Bottineau, ND United States) - See all my reviews
This review is from: Dell 962 All-in-one Print/Scan/Copy/Fax
I was given this printer when I started my new job. Luckily I don't have to buy ink for it myself, or I'd be pulling my hair out in frustration. After printing a few hundred pages adequately, it now decides every sheet it pulls is a paper jam, and refuses to print almost everything. I'd smash it to bits and set it on fire if it wasn't company property. As it is, I'll probably just request a new one.
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Dell 962 All-in-one Print/Scan/Copy/Fax