Customer Reviews
Average Customer Review
(103 customer reviews) 34 of 36 people found the following review helpful
RIIIIIIIIIPPPPPPP OOOOOOFFFFFFFF!!!!!!,
May 28, 2008 Peter Richert (Round Rock, TX United States) - See all my reviews
This review is from: Epson Stylus CX7400 All-in-One Printer (C11C689201) (Office Product)
DO NOT BUY THIS PRODUCT!!!
Well, it looks like I am about to join the multitude of other voices who just discovered the "ink problem". First off, I ran out after several months even though I use my printer like once a week. And the printer simply locked up, not letting me continue to print regardless of the ink level. I'm sorry, but if I say print, you print; I don't care if I get some faded or near invisible printout, I don't need dark ink for directions to cousin Jenny's baby shower. Unable to refill the ink at local Walgreens, I bit the bullet and dropped 16 dollars for a new black inch cartridge, plugged it in, and the printer still didn't print. It was out of cyan ink. DID I EVEN PRINT IN COLOR??? I spent a good part of twenty minutes while my four year old complained of interrupting her webkinz session, looking for an option to print in black and white only. The result...nothing, it still wouldn't print. It won't print in Black and White because I didn't have...Read more
21 of 22 people found the following review helpful
Seems Fine, Until You Run Out of Ink,
February 19, 2008 Rixatrix "This is what I believe. This is who... (Chicago, IL) - See all my reviews
This review is from: Epson Stylus CX7400 All-in-One Printer (C11C689201) (Office Product)
I got this printer a few months ago, and I was satisfied with the amount of features for the price. I replaced the original ink catridge when it was low, and it worked fine. I have NOT printed in color, though, and yet my color ink catridges are down to 25% or less.
I replaced my black ink catridge a few days ago and have only printed about ~50 pages of black text. The paper jams, and then suddenly it says my black ink catridge is empty and needs to be replaced. There is NO manual override. It does NOT allow you print unless you replace the black ink catridge! This is so frustrating, since I know it is not used up, and even the last page before the paper jam was perfectly printed!
The troubleshooting guide on the Epson site for this printer also will not load. I always bought the cheapest printers, and just when I spring for an all-in-one, it disappoints me.
On the plus side, the print quality is great, and there are a lot of features. However,...Read more
13 of 13 people found the following review helpful
Good for occasional use only,
March 31, 2008 David Bridges (Midland, Texas, USA) - See all my reviews
This review is from: Epson Stylus CX7400 All-in-One Printer (C11C689201) (Office Product)
This device is great if you are just using it to scan documents to files and not actually using it as a printer at all. And it would probably be OK if you do mostly color printing: the ink isn't really all that expensive if you are comparing it to replacing color cartridges on other machines.
However, I made the big mistake of buying this when I print a number of documents each day, and over 99% of my printing is b&w. Having to continually replace color cartridges in order to use the black ink is clearly a device to get the purchaser to spend money on something that is literally being thrown away. According to the documentation, the rationale for using color ink when not printing in color is that it keeps the print heads clean. I am dubious. My first assumption, when using this printer, was that it must be creating "black" by mixing all the colors together; the cartridges were emptying so fast. And I thought I was being clever by finding and clicking on the "Print Black...Read more
