Customer Reviews
Average Customer Review
(114 customer reviews) 211 of 216 people found the following review helpful
The best all-around all-in-one printer?,
January 21, 2005 K. Smith (Nebraska) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: HP OfficeJet 7310 All-in-One Printer (Office Product)
My "real" rating would probably be 4.5 stars out of 5, but since I can't do that, I'll round up.
When my old printer died, I decided to look into an all-in-one since my scanner was getting up there in age and I had begun to notice how convenient having a fax machine in the house would be. I also wanted built-in two-sided printing (since I'd been spoiled with that feature on my last printer), and good print quality (especially photos). I also thought it would be nice to have each color in separate ink tanks so I wouldn't have to replace anything more than what I had used. With this printer I got everything I wanted except for the separate ink tanks.
I've been very impressed with the scan quality and copy quality. I have sent and received faxes with absolutely no problems. I've printed pages of great looking sharp text and impressive looking photos just using the default black and tri-color cartridges (i.e., without putting in the optional photo cartridge). The...Read more
93 of 96 people found the following review helpful
Hardware Good - Sofware Install Oh So Bad,
January 24, 2005 Guenther Stormbreakin (Virginia) - See all my reviews
This review is from: HP OfficeJet 7310 All-in-One Printer (Office Product)
We can all hope that software updates will eventually catch up because this is really a nice piece of hardware. The software when working is actually pretty solid, the problem of getting it to work of course exists. Plus it simply is way too bloated for what it does.
Below are some of the headaches I experienced getting to a workable environment with mulitple 2000/XP PCs and a network connection...
- No "Custom" install option. Not only is the full install huge - but there is no ability to pick and choose the various sub components. (e.g. I don't need OCR, but if I want to use Image Zone to print photos - I get it)
- Installer is slow and the multiple progress bars really don't illustrate "progress". Added annoyance of a bitrate field. Do I really care how fast my CD ROM drive is reading? Rather than adding this excess to the installer I would have appreciated better status from the actual software.
- Uninstaller doesn't even seem to know...Read more
45 of 48 people found the following review helpful
Great features but still buggy,
November 12, 2004 M. Kennedy (Pasadena, CA) - See all my reviews
This review is from: HP OfficeJet 7310 All-in-One Printer (Office Product)
I was looking for a multifunction device that could be both a home office printer and a network printer for other computers in the house, and this product from HP had more of the features I was seeking than any other I found. Unfortunately, it has been a chore to get it to work, and the first unit I received had to be exchanged because of a hardware problem. The good news is that HP tech support is generally pretty good at diagnosing and addressing these kinds of problems, but the bad news is that it is a real time sink to go through something like this. And still, if I do the 'typical' install of drivers and software, the process destroys my desktop's network drivers (apparently as it automatically uninstalls a scanning program that goes with my old HP Scanjet). If it all worked, it would be awesome, and the parts that do work are pretty neat. But they still need to get the bugs out of this, and I'm feeling like I was a little too quick to jump on this new product.
