Kodak ESP-5 EasyShare All-in-One Printer (8509408)

Comment: After reading a few positive reviews for the new Kodak ESP line I decided to replace my HP OfficeJet. Mistake! The ESP 5 has had the print head replaced 3 times, uses much more ink than the HP and is noisy as well. I am constantly having to power cycle the printer to clear errors. I really hate this printer.

Comment: This is the worst printer I have ever owned, frustrating each time it is used. Buy an HP!

Comment: I can't rate this thing on print speed, quality or any other normal attribute because it doesn't work at all. I bought it because I was tired of getting burned on ink for my old H-P (expensive, short-lived and designed not to work with generic or refilled cartridges), but at least the H-P did work! When I installed the ESP-5 it wouldn't print at all, so I called Kodak support. The help desk guy was very helpful, and it didn't take him long to determine that the print head was defective. He had me send the receipt for the purchase, which I did via an email attachment. A day or two later, they sent me an email back saying they couldn't open the attachment because the format was wrong (I'd scanned it with their printer!), and asked that I re-scan it in another format. I immediately did as asked, using my old H-P printer, and emailed it asking that they expedite the replacement.

So today I got another email from them, requiring more information, almost all of which was on the packing list/receipt I'd already sent them! They also said it'd be 3-5 working days after they placed my order before I could expect delivery. That means it'll probably be another week before I get the replacement part that they should've already sent. I need to do some printing, so I guess I'll have to buy still another cartridge for my old H-P.

The only reason I'm giving the Kodak a one star rating is that there was no way to give it zero.

Comment: Like all new relationships it started out well. Set up was a breeze, the scanner worked great, the pictures were...picture perfect. A few months went by with nary a complaint. Now I am ready for divorce. More problems than a Jerry Springer show and more complicated to fix than Shane McGowan's teeth. Basically it DOES NOT, as advertised, save money on ink. It is fragile and temperamental. Many error messages and quits when you need it to work. Like most of the other reviews I am frustrated with this device and plan to go all "Office Space" on it in the near future. Buyer Beware!

Comment: I bought this printer to save money on ink. Well you can forget that. Not only do you not save ink , but the print quality is lousy ! I had a Lexmark before this and wish I had it back !Yes it was costly in ink , but this Kodak is just as bad. When I got it in 2008 , the ink for both the black & colored ink was $14.95. Now the same ink is $27.95 & it takes just as much if not more !
All I can say is don't waste your money, it's too hard to come by these days !!