Customer Reviews
Average Customer Review
(303 customer reviews) 439 of 447 people found the following review helpful
Decent printer, Fantastic controls, One prominent wart,
July 16, 2010 Scuba Steve (Reston, VA, USA) - See all my reviews
This review is from: Lexmark Pinnacle Pro901 All-in-One Printer (Office Product)
The Lexmark Pinnacle Pro901 has gotten quite a bit of press given that it can use black ink cartridges that cost $5. Clearly, that distinction is unique among inkjet printers, most of which are sold at or near a loss so that the manufacturer can recoup expenses on the sale of (extremely) high-margin replacement cartridges. So, does that feature make this printer worth the purchase? Perhaps...but perhaps not.
> Why?
Sure, the black cartridge retails for $5, but the three color cartridges will set you back more than $50. Thus, your savings (and cost per copy) will very much depend on your usage. If you are careful to print and copy in black and white, then this printer will likely prove to be quite inexpensive for you - approximately 1 cent per page given that the black cartridge is rated for 500 average pages of text. On the other hand, if you print a mix of materials, your cost per page could actually be more than competing inkjets. HP has a white paper on...Read more
81 of 84 people found the following review helpful
Fabulous Printer,
July 14, 2010 Michael Nichols "Sparky" (Grand Rapids, MI) - See all my reviews
This review is from: Lexmark Pinnacle Pro901 All-in-One Printer (Office Product)
I happened upon this printer by accident. I have previously owned the Cannon Pixma 850 after three years it stopped working. I went a few days ago to purchase the Canon Pixma 870 from Staples. Had in my cart when I happened by this printer. Immediately I was impressed. I run a small office and this printer caught my eye for several reasons.
1. Black ink cartridges are 5$ a piece. You can print 500 pages for 5$. That is an incredible bargain.
2. Unlike other printers it carries a five year warranty.
3. It has fantastic power saver features.
As I started using the device to scan, make copies, fax over the next few days it all just worked. Queitly and without problems it perfectly made color copies that were barely distinguishable from the source. The fax software installed on desktop without a hitch and was able to send a fax with no difficulty. It was quick easy to set up works wirelessly.
I use to probably as you do looked down on...Read more
85 of 92 people found the following review helpful
Lexmark refuses to sell replacement parts,
December 21, 2010 Gary J. Gaertner (Pittsburgh PA) - See all my reviews
This review is from: Lexmark Pinnacle Pro901 All-in-One Printer (Office Product)
When operated with a new printhead, the printer prints beautifully and performs its functions as advertised. However, before the first cartridges were fully used (within the first 2-3 months of purchase) two of the color inks clogged the printhead. No amount of running deep cleaning utilities would clear the clogs. The optional light swab as described in help also did not clear the clogs, and the printhead was functionally unusable. This is where the fun starts. In November, 2010,Lexmark made available its 100 series printhead (part # 14N1339) for purchase at its web site, along with ink, as a supply. I was warned of a back-order and I patiently waited a month without complaint for a new printhead. It arrived, I installed the new printhead and for the moment it is working beautifully again. Expecting a recurring problem, I tried to order a back-up for inventory. The web-site now instructs that an 800 number must be called. After waiting my turn, I was told that Lexmark will NOT...Read more