Lexmark X7170 All-in-One Business Center with USB Cable (21H0281)

 (16 customer reviews)

I own a Lexmark X5270 and love it. Unfortunately, it does not have a stand-a-lone fax capability, so I eagerly looked forward to getting the X7170. It prints a lot faster than the earlier model and has a document feeder, but it refuses to scan and comes with defective software (graphics programs couldn't acquire an image). After 4 hrs., tech support was no help. The buttons on the machine didn't work properly and even using the software on the computer was a hit or miss proposition. Do yourself a favor and look at another brand until Lexmark can get its act together.

I have no major complaints about this workhorse of a printer. In fact, when I had a problem with the USB cable that was included and contacted customer service, I was sent a replacement free of charge. It does a great copy of scanning, printing and faxing for everyday use. It even does an adequate job of printing photos as long as you exchange the color ink cartridge for a photo ink cartridge. I have a HP photo printer for my digital camera (which does an excellent job) but this one does in a pinch. This model has two ink cartridges: one black and one color, which helps save on replacement costs if you have a lot of document printing (as the single cartridge has to use of all of the colors to print out black text). The scanner bed lid has some heft to it and was not as flimsy as some of the other models. My only complaint is that it took a really long time (20 mins) for the software to load up. I haven't had any operational problems and the life span of my cartridges are...Read more

I bought this printer for home use. I did not require a work horse just something versatile and functional. This printer is good enough in all phases of operation to suit my needs. Text and graphics are good and print speed is adequate. I have not encountered any operational problems whatsoever. There are two cons: 1. The software does take awhile to install but functions fine. 2. I have a home network setup and the software won't let you control some funtions such as scanning from the pc. Overall I am happy with my purchase.