Panasonic KX-FL511 High Speed, up to 12 ppm, Laser Fax/Copier Machine

Comment: We barely use this fax - not many of our customers use the technology anymore. But, when a customer does send a fax, we usually have no problem receiving it. The big problem starts when we have to send a fax. The machine just refuses to do it. It won't accept the paper. Or, it connects, then hangs up without actually taking the paper. To get it to work, you have to be prepared to dial over and over again and coax the thing to take one sheet of paper at a time. I dread it. And, I'm sure our customers tire of their phone ringing over and over again just to have our fax hang up or, at best, send one page, then hang up.

I would NEVER recommend this fax machine to anyone. I would throw it out, but its a tough pill to swallow to spend $200 on a fax and then really never get more than $10 of use out of it. The cheaper fax this piece of junk replaced did a much better job.

Every time I use this thing, I die a little inside.

Comment: The fax works fine for a small office. This is the second one I had. The first one broke after 2 years, but was used a lot!! for the price it is worth it. Not the best fax, but does the job.

Comment: Dear Amazon,

I have yet to receive the fax/copier and its over a month. I have
inquired to CR and to you without response from either of you as yet.
I did receive the toner cartridge which I ordered at the same time.

Please advise,
Dave Miho

Comment: I've been using this fax machine for my small business for the last 3 years, and it works very well. Occasionally - I mean about 3 or 4 times in 3 years - we'll need to clean the rollers with isopropyl alchohol if we have any problems with document feeding when sending a fax. Other than that this machine has been problem-free in a relatively high volume environment.

Like a previous reviewer wrote, the toner messages and beeping and all that can be annoying, but I'd bet that everyone would complain if the machine didn't warn about low toner. Anyway, once the toner warning commences you can get by for at least a few days if not weeks by taking the toner cartridge out and shaking it. No spells or incantations necessary - just shake the thing. Order a new cartridge, though, when you get to the shaking point.

I'd buy it again.

Comment: I've own this fax machine for a little more than a year. I primarily use it to make copies for my business taxes at the end of each month. Yesterday I got the "Low Toner" warning in the display. I've probably at the most have made 250 copies with this machine and I'm already out of toner($29.00). Panasonic says that I should get approximately 2500 faxes/copies, etc. before the toner runs out. Try 10% of that! Also, the most annoying part of this fax machine are the junk faxes, which you probably have guessed it, use more toner! It has a setting for junk faxes, but it has only caught 1 or 2 of the hundred or so that I have received. Plus there's now way of deleting faxes from its memory. If it has junk faxes stored in its memory there's no way of cancelling them, it's going to print them out no matter if you want them or not.