29 of 29 people found the following review helpful
A printer that rarely prints,
June 16, 2010 D. Antoniotti (New Rochelle, NY) - See all my reviews
This review is from: Photosmart C4700 All-in-One Wireless Printer (Electronics)
I've never had more problems with a product than I've had with the HP Photosmart C4780 wireless All-in-One printer. From the three hours we spent attempting to install and wirelessly connect it to two computers, to the half dozen times over the past three weeks when it's simply chosen not to print when asked, this product has been nothing but an incredible frustration and waste of money. Even HP support couldn't solve the problem. I've owned it no more than three weeks and have spent nearly as many hours on the phone with support. Every time we hit "print" we hope it's in the mood to do so, but it rarely works out. Don't waste your money.
17 of 17 people found the following review helpful
Brick out of the box. Don't Buy.,
July 13, 2010 Eric S. Kim (La Crescenta, CA) - See all my reviews
This review is from: Photosmart C4700 All-in-One Wireless Printer (Electronics)
Locked up while trying to install, and now it's bricked. Even the power button won't work. It has happened twice with two separate computers, and on two separate printers. If you google this problem, you'll see that other users have this issue. This one stinkbomb changed my opinion of HP forever. Furthermore, it doesn't give you the option of NOT installing superfluous resource devouring programs that I would never use. I never thought HP would release such a rubbish product. If I could rate it zero stars, I would. Amazon won't let me do that, so here's a generous star for the worst technology product I've ever bought.
15 of 15 people found the following review helpful
KNOWN Issue with this printer - prone to complete lockup!,
July 7, 2010 usaf_drew (Middle GA) - See all my reviews
This review is from: Photosmart C4700 All-in-One Wireless Printer (Electronics)
HP is aware of a known issue with this printer that if wireless setup encounters problems, it could lockup completely, leaving you with a bricked printer. The LCD window will display the HP logo with an infinite progress bar and nothing will work with no way to reset. I was a victim of this, so I called HP and they didn't even want to exchange the printer saying that they are aware of an issue. Instead, they offered a $140 voucher to their site. So I used it on anything but a printer. I came out with some nice stuff. Then, being technically inclined, I decided to try and fix the issue on my own. After a few hours, I found a fix and posted my process here: [...]
I have to say in my particular situation, I came out on top because this printer was FAR with a Macbook. So I will get the rebate, got a $140 voucher, and fixed the printer. However, if I were you reading this now, I would STAY AWAY from the C47XX line of printers if not all HP printers. Shame.
(59 customer reviews)