Customer Reviews
Average Customer Review
(74 customer reviews) 39 of 42 people found the following review helpful
Looks nice, but not quite near the quality advertised,
July 22, 2004 C. Wennet "cwennet" (NJ United States) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Polycom Soundpoint Pro SE-220 2-Line Conference Phone with Caller ID (Office Product)
Overall this phone looks nice and looks professional, but its performance could be matched by other consumer-level phones with similar if not more features.
I hooked mine up immediately after receiving it (the day before the date of this review) and made my first call using a headset. As another reviewer experienced, I heard feedback of my own talking through the ear piece. This is something I never experienced with the same headset plugged into my 2.4Ghz Uniden handheld phone.
Polycom describes the speakerphone this way:
"SoundPoint? Pro SE-220 seamlessly integrates handset and headset telephone functionality with crystal clear, hands-free voice conferencing in an elegant personal business phone. .... Polycom?s Acoustic Clarity Technology enables callers to speak when they want without clipped sentences and one-way conversations that are common with ordinary business speakerphones."
I didn't find this to be the case consistently. During...Read more
18 of 20 people found the following review helpful
Excellent Phone,
September 11, 2003 Austin "austin777" (Keller, TX) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Polycom Soundpoint Pro SE-220 2-Line Conference Phone with Caller ID (Office Product)
I've had this phone for about a week and it is excellent! The quality, touch/feel of the phone, and even its aesthetic make this a steal at this price. I use the $1000 version of this phone at work and have always liked how natural the full-duplex conversations are with the Polycom phones. This phone has the same technology and in trying this phone with several people on both handsets and speakerphones, they have all said that the sound is clear and natural. A few commented that the microphone does sound a bit softer than might be preferable. My only critique would be that the higher-end Polycom phones come with a combined power/telephone-line cord so you only have to drag one cord across your desk, but instead this phone can accept two lines. If you talk a lot on the phone, especially while on the computer or on teleconferences, this is a must!
9 of 9 people found the following review helpful
Best phone I every had,
March 16, 2004 This review is from: Polycom Soundpoint Pro SE-220 2-Line Conference Phone with Caller ID (Office Product)
This is a truly excellent phone. I have used mine for four years now. It has a headset jack and button, so you you can plug a headset without screwing with amplifiers. It has a DSP speaker phone with a microphone on the front and the back. The two-line conference feature balances the line levels and works great. Audio quality is excellent
I did have top return one under warranty when it started buzzing. But this one has worked for three years.
Update 8/2007: Still going strong...
