Customer Reviews
Average Customer Review
(15 customer reviews) 83 of 88 people found the following review helpful
Great Product, Terrible Support,
December 24, 2000 By A Customer
This review is from: QuickBooks 2001 (CD-ROM)
Great product when it works, but if you have a problem with their downloads, or tax upgrades, even with a new version, don't expect any help unless you buy their...Premium Support Service. In fact no one at QBooks will want to talk to you unless you give them a credit card number if you don't have Premium Support. Their warranty is -0- at day one, but you don't find out till you open the box. They admit to be willing to help with a new product, but YOU HAVE TO PAY by the minute via credit card, or sign up for their premium Support, which they highly recommend.If the Qbooks has no gliches, then it a 5 star product.
66 of 69 people found the following review helpful
Mostly as good as the old Quickbooks, but...,
April 17, 2001 Anthony Straight (California, USA) - See all my reviews
This review is from: QuickBooks 2001 (CD-ROM)
The good news is that all the functionality of the old QuickBooks I had learned to use several years ago is still there. It is a bit askew from what a traditional green-eyeshade-wearing accountant would expect to see, but still recognizable as a full-featured accounting package sufficient for any small and many medium sized businesses.
The bad news is that the new QuickBooks attempts to dumb down the accounting process with a web-style interface that uses Internet Explorer as the front end. There are some good features to this, but it just can't substitute for actually learning bookkeeping, and it mightily obscures the process, making it more, not less, difficult. Sure enough, I can't get payroll to work without subscribing to the monthly tax update. Forget it, Intuit, I'm not biting. One last thing: I would respectfully suggest to Intuit and similar vendors that I do not appreciate having relentless, merciless marketers shoving stuff in my face via software for which I...Read more
39 of 40 people found the following review helpful
Good accounting package -big time system resource hog,
February 15, 2001 By A Customer
This review is from: QuickBooks 2001 (CD-ROM)
I updated to Quickbooks 2001 approximately 3 weeks ago. I used to be able to have other applications open and go to Quickbooks and do an Invoice. I no longer can do that. I have to have all other applications closed for Quickbooks 2001 to work without freezing up my computer or giving me a warning of low system resources. I have a current computer also Dell 8100 Dimension 256meg ram/40gig HD/1.3ghz processor. So it isn't my computer that is at fault.So users that want to upgrade beware of the fact: not being able to do multiple applications if you are in Quickbooks 2001.