Samsung SCX-4828FN Laser Multi-Function Printer

Environment: mixed Windows XP and Mac OS X (Snow Leopard) computers. 1 GB network backbone and 802.11n wireless.

Set-up: Configured to use both direct (USB) and network connections with both PCs & Macs. Setup took about 45 minutes only because there are so many options and preferences (see Hint #4 below regarding this).

PROS:
1. Great printer. Time to first page is as fast as any laser printer could be, even when its been sleeping in power save mode. Resolution is very good, even in toner saver mode. Very quiet - only slightly noisier if you're printing in duplex mode. You can easily talk on the phone sitting next to it while it's operating.
2. Great document scanner. Automatic document feeder handles stacks of my expense report pages with taped-on receipts with nary a jam. Scanning is super fast over USB and reasonably fast when done over the network. Scans to both Win and Mac machines flawlessly, whether initiated from the SCX-4828 ("pushed"...Read more

I originally owned the multifunction Samsung SCX-4725FN for 2 years. It was a workhorse that printed and copied fast, consistently, no software headaches, and worked well with our office Mac OS X environment. Other than one return within the warranty period, I had good usage from it given the amount of printing we do in our chiropractic clinic. So when it was time to upgrade, it made sense to remain with Samsung. They have a great track record with their commercial copiers (as told to me from a copier repair technician), and the price is very competitive when compared to Brother and HP. The next choice was the heavy duty business MFC model SCX-4828FN

Let me first say, I investigate and troubleshoot online and with the manual that's provided before I contact tech support for ANYTHING (in my experience, they are generally not reliable, unless it's Apple tech support). I've steered clear of Samsung tech support since most solutions to common printer problems are available...Read more

This machine replaced an HP MFP 3380 because HP would not upgrade the software to run the scanner/fax on Win 7. Print quality is as good as the HP, but the Samsung is much faster, printing and scanning and is less expensive. The HP is a durable machine, and time will prove whether the Samsung is in the same durability class.