3 of 3 people found the following review helpful
Almost great,
October 26, 2011 Amazon Law - See all my reviews
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This review is from: Samsung SCX-5835FN Multifunction Printer (Office Product)
We purchased one of these due to feeder problems and lack of SSL for smtp (required to work with GMail) on the Canon D1170 machines. It has a beautiful color touchscreen and the feeder didn't have the misfeed problems that our Canon D1170s do. Unfortunately the firmware randomly chokes when scanning more than 20 pages or successive small scan jobs to either SMB or smtp. The freezing occurs with pdf or tiff documents. The feeder will finish feeding the documents, but the software page count stop and not start again until machine is rebooted (even after letting it sit overnight). For us, this issue makes the machine useless because we now do more scanning than printing. Samsung customer support acted like it was a novel problem. I had a replacement machine sent from Amazon that had the exact same problem, so I doubt that I am the only one with this problem. After much badgering, Samsung said the latest firmware should fix it, but would not let me download the firmware myself,...Read more
(1 customer review)